Standard Delivery from outside UK - Delivered 4-10 business days target from dispatch. Shipping from HK to other countriesDelivered 10-22 business days from dispatch If you wont receive the item after 1 month,please contact us to require a replacement or refund. Terms of sales We are a well known seller on Amazon and now have started our store in ebay as well. we are an authorized retailers of BXT brand, home decoration and many more brand name all of the world. We strive for our customer satisfaction at the best possible way. If you have any questions, please feel free to email our service specialists 10 Hours a Day, 6 Days a week. We will reply to you ASAP. If no response within 24 Hours, please check the spam in your mail box.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.
Please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, because we have mentioned the shipping time repeatedly. we will work with you on any occasion and make sure to fix any issues.
About us Core Value
We believe the successful enterprise has the two principles of Honest and Quality, which are our core value. We always insist on this core value which helps us to be the leader of this industry.
Culture
1. Morality
This is the way we face to the society, it is no only in our conpany which including the way to treat our employees, but also the way we facing to our customers.
2. Quality
Quality is the way we develop our business, its the essential element of our products and service.
Now Baixt has two manufacturing factories,the total area of 50 thousand square meters. And the other one is located in the Southwest China which area is about 260 thousand square meters. The total turnover will be more than 5 billion RMB.
Quality system
Since we began the Baixts business, we have always believed the customers convinced by our QUALITY.Even if we start large-scale production, we always keep our eyes on the quality. Now we have ISO9001:2000 certification and our products have passed the Chinese CQC, CCC certifications, Euro CE and NA UL certifications.
Contact us Please only contact us via ebay. Our customer service team is there to respond to all your queries. We respond to all emails within 24 hours.